Snapchat Unveils New Safety Features for MyAI Chatbot

Source: Snapchat

Snapchat unveiled new safety features for MyAI, its chatbot powered by ChatGPT. First, there is an age filter that will enable the chatbot to determine a user's age and understand which user requests are appropriate. Second, in the coming weeks, parents will have access to information about MyAI in the Family Center, such as whether their teenagers are using it and how often. For this feature to be activated, both the teen user and parent will need to opt-in.

Shortly after MyAI's launch, there were reports of the chatbot responding inappropriately. These features, developed over several weeks of learning, aim to reduce the number of inappropriate interactions between users and the chatbot while providing transparency for parents of teenage users. As an early adopter of AI, Snapchat faces challenges in integrating the technology in a secure and responsible manner. It’s not alone in this, as other social media platforms are also introducing their own AI-powered features.