Kick Launches 24/7 Live Chat Support for Verified Creators
Kick has launched 24/7 live chat support for verified creators, which is provided by humans rather than bots. The platform plans to eventually make this initiative available to all creators, regardless of their status, but it will take some time. In the meantime, unverified creators can expect to receive near-instant replies via email support.
As expected, creators responded positively to the announcement, with some seeing it as another reason for creators to move over to the platform from Twitch. Ironically, Twitch announced the expansion of Live Chat Support in beta for all Twitch Partners and Affiliates shortly after, which could be a coincidence or a reaction to its emerging competitor's move.